FAQ

Frequently Asked Questions (FAQ) – Majestic Trip

Welcome to the Majestic Trip FAQ section! Here, you’ll find answers to the most common questions about our services, bookings, payments, cancellations, and more.

πŸ“Œ Website: www.majestictrip.io
πŸ“Œ Registered Office: Level 17, 31 Queen Street, Melbourne, VIC 3000, Australia
πŸ“Œ Email: admin@majestictrip.io
πŸ“Œ Phone: +61 3 7042 9440 | Local Call: 1300 001 399 | Mobile: +61 45867 9999

1. General Questions

1.1 What is Majestic Trip?

Majestic Trip is a travel and tourism company offering tailored travel experiences, including flights, hotels, tours, transportation, and adventure activities. Our goal is to provide affordable, high-quality, and unforgettable tripsworldwide.

1.2 Where is Majestic Trip based?

We are based in Melbourne, Australia, and operate globally, helping travelers plan their perfect trips.

1.3 How do I contact Majestic Trip?

You can reach us via:
πŸ“ž Phone: +61 3 7042 9440
πŸ“ž Local Call: 1300 001 399
πŸ“± Mobile: +61 45867 9999
πŸ“§ Email: admin@majestictrip.io

2. Booking & Reservations

2.1 How do I book a trip with Majestic Trip?

You can book a trip through:
βœ… Our website: Browse and book online at www.majestictrip.io
βœ… Phone call: Speak with our travel experts for personalized assistance
βœ… Email: Send your trip requirements to admin@majestictrip.io

2.2 Can I customize my travel package?

Yes! We offer fully customizable travel packages based on your preferences. Contact us to tailor your accommodation, tours, transportation, and activities to suit your needs.

2.3 Do I need to create an account to book?

No, you can book as a guest. However, creating an account allows you to manage your bookings, track your trips, and receive special offers.

2.4 How will I receive my booking confirmation?

Once you complete your booking, you will receive a confirmation email with all the details, including itinerary, payment receipt, and important travel information.

3. Payments & Pricing

3.1 What payment methods do you accept?

We accept multiple payment options, including:
πŸ’³ Credit/Debit Cards (Visa, MasterCard, Amex)
πŸ’² Bank Transfers
πŸ›’ PayPal & Digital Wallets

3.2 Can I pay in installments?

Yes! We offer flexible payment plans for certain bookings. Contact our team to check installment options for your trip.

3.3 Are taxes included in the prices?

Yes, all displayed prices include applicable taxes and fees unless stated otherwise. Any additional charges will be clearly mentioned before payment.

4. Cancellation & Refunds

4.1 What is Majestic Trip’s cancellation policy?

Cancellation policies vary by service type (flights, hotels, tours). The cancellation terms are provided at the time of booking.

4.2 How do I cancel a booking?

You can cancel by:
πŸ“Œ Logging into your account and selecting "Cancel Booking"
πŸ“Œ Contacting us via phone at +61 3 7042 9440 or email at admin@majestictrip.io

4.3 Will I get a full refund if I cancel?

Refunds depend on the cancellation terms of the provider (airline, hotel, tour operator). Some bookings may be fully refundable, while others may involve a cancellation fee.

4.4 How long does it take to process refunds?

Refund processing times vary by payment method and service provider. Most refunds are processed within 7-14 business days.

5. Travel Requirements & Policies

5.1 Do I need a visa for my trip?

Visa requirements vary by destination. It is the traveler’s responsibility to check and obtain the necessary visas. We can provide guidance and assistance if needed.

5.2 Do I need travel insurance?

We highly recommend purchasing travel insurance to cover medical emergencies, cancellations, lost luggage, and other unforeseen events.

5.3 What documents do I need for my trip?

Most travelers will need:
πŸ“Œ A valid passport (with at least 6 months validity)
πŸ“Œ Visa (if required for your destination)
πŸ“Œ Travel insurance (recommended for international trips)
πŸ“Œ Flight tickets & hotel confirmations

6. Suppliers & Partnerships

6.1 How can I become a supplier for Majestic Trip?

If you are a hotel, tour operator, transport provider, or activity organizer, you can partner with us! Visit our Become a Supplier page to apply.

6.2 What are the benefits of being a Majestic Trip supplier?

βœ… Increased Bookings – Gain access to more customers
βœ… Marketing Support – Get promoted across our platforms
βœ… Easy Integration – Simple onboarding and account management

For supplier inquiries, email admin@majestictrip.io.

7. Technical Support & Website Issues

7.1 What should I do if I experience issues with the website?

If you encounter technical issues, try:
1️⃣ Refreshing the page or clearing your browser cache
2️⃣ Using a different device or browser
3️⃣ Contacting our support team at admin@majestictrip.io

7.2 Is my payment information secure?

Yes! We use SSL encryption and secure payment gateways to protect your payment details. Your data is safe with us.

8. Special Offers & Discounts

8.1 Do you offer group discounts?

Yes! We provide special discounts for group bookings, including family trips, corporate travel, and events. Contact us for a custom quote.

8.2 How can I stay updated on deals & promotions?

πŸ“’ Subscribe to our newsletter for exclusive offers!
πŸ“² Follow us on social media for the latest travel deals and promotions.

Still Have Questions? Contact Us!

πŸ“ Office Address: Level 17, 31 Queen Street, Melbourne, VIC 3000, Australia
πŸ“ž Phone: +61 3 7042 9440
πŸ“ž Local Call: 1300 001 399
πŸ“± Mobile: +61 45867 9999
πŸ“§ Email: admin@majestictrip.io

✈️ Let’s make your next trip truly Majestic! πŸš€