Privacy Policy

Privacy Policy

Effective Date: 13 January 2025

Majestic Trip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, https://majestictrip.io ("Website"). By using our services, you agree to the terms outlined in this policy.

1. Who We Are

  • Business Name: Majestic Trip
  • Website: https://majestictrip.io
  • Registered Office Address: Level 17, 31 Queen Street, Melbourne, VIC 3000, Australia
  • Telephone: +61 3 7042 9440
  • Local Call: 1300 001 399
  • Mobile: +61 45867 9999
  • Email: admin@majestictrip.io

2. Information We Collect

We collect different types of personal information to provide you with the best travel experience.

2.1 Information You Provide to Us

  • Personal Details: Name, email address, phone number, mailing address
  • Booking Information: Travel preferences, passport details, payment details
  • Account Information: Username, password, and profile settings
  • Customer Support Information: Any details you share when contacting us for support

2.2 Information We Automatically Collect

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on the website, referring websites
  • Cookies & Tracking Technologies: For analytics, advertising, and site performance (see our Cookie Policy for details)

2.3 Information from Third Parties

We may receive additional data from:

  • Travel partners & service providers (e.g., airlines, hotels)
  • Marketing partners & advertisers
  • Social media platforms when you interact with our content

3. How We Use Your Information

We use your data to:
✅ Process bookings and travel reservations
✅ Provide customer support and respond to inquiries
✅ Improve our website’s functionality and user experience
✅ Send updates, promotions, and special offers (with your consent)
✅ Ensure security and prevent fraudulent activities
✅ Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following cases:

4.1 With Travel & Service Providers

To fulfill your bookings, we may share your details with airlines, hotels, tour operators, and other third-party travel partners.

4.2 With Third-Party Vendors & Business Partners

We may use external vendors for payment processing, marketing, analytics, and IT support.

4.3 For Legal & Security Reasons

We may disclose your information if required by law or to protect our legal rights, prevent fraud, or ensure security.

4.4 With Your Consent

We will always seek your consent before sharing your data for any additional purposes.

5. How We Protect Your Information

We implement security measures to protect your personal data, including:
🔐 Encryption & Secure Transactions – We use SSL encryption for secure payments.
🛡 Restricted Access – Only authorized personnel can access sensitive data.
🔍 Regular Security Audits – We monitor and update our security protocols.

While we take strong security measures, no system is completely foolproof. You are responsible for keeping your account credentials confidential.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access & Correction

You can request a copy of your personal data or ask us to correct inaccuracies.

6.2 Data Deletion

You may request deletion of your data, subject to legal obligations.

6.3 Opting Out of Marketing

You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us.

6.4 Cookie Preferences

You can manage or block cookies through your browser settings (see our Cookie Policy for details).

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Data Retention

We retain your personal data only as long as necessary for business purposes or legal compliance. When no longer required, we securely delete or anonymize the data.

9. International Data Transfers

If you access our website from outside Australia, your data may be transferred to, stored, and processed in other countries. We take necessary steps to protect your privacy under applicable laws.

10. Changes to This Privacy Policy11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

📍 Registered Office: Level 17, 31 Queen Street, Melbourne, VIC 3000, Australia
📞 Telephone: +61 3 7042 9440
📞 Local Call: 1300 001 399
📱 Mobile: +61 45867 9999

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.